8 general skills or competencies (Job family competencies) for IT Contracts Manager
Skill definition-Managing, maintaining, and upgrading software applications in an enterprise to ensure that computer systems and related services are working well.
Level 1 Behaviors
(General Familiarity)
Lists basic tools and techniques used in software administration.
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Level 2 Behaviors
(Light Experience)
Documents identified software problems and assist with issue resolution.
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Level 3 Behaviors
(Moderate Experience)
Maintains reliable operation of all computer systems and servers.
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Level 4 Behaviors
(Extensive Experience)
Oversees overall software administration and maintenance activities.
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Level 5 Behaviors
(Mastery)
Establishes best practices in administering software license contracts, maintenance, and entitlements.
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Skill definition-Applying SaaS technologies in computing product design, development, implementation, and management.
Level 1 Behaviors
(General Familiarity)
Describes the concepts of the Software as a Service (SAAS) model.
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Level 2 Behaviors
(Light Experience)
Supports the development of software delivery platforms to deliver SaaS solutions and offerings.
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Level 3 Behaviors
(Moderate Experience)
Tests Software-as-a-Service systems to ensure optimal operations of software services.
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Level 4 Behaviors
(Extensive Experience)
Leverages software-as-a-service (SaaS) technologies and solutions in managing the company's assets.
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Level 5 Behaviors
(Mastery)
Establishes SaaS standards and procedures to ensure high-quality and timely delivery of services.
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12 soft skills or competencies (core competencies) for IT Contracts Manager
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Explains our key business strategies and priorities.
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Level 2 Behaviors
(Light Experience)
Reports and communicates market and competitor status regularly to the management team.
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Level 3 Behaviors
(Moderate Experience)
Evaluates supply chain efficiency with an eye toward improving shortcomings.
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Level 4 Behaviors
(Extensive Experience)
Leverages the latest technologies and tools that enhance business analytics.
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Level 5 Behaviors
(Mastery)
Designs and implements feedback loops to identify and promptly address business problems.
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Skill definition-Obtaining financial information and applying financial understanding to foster sound judgment and correct business decisions.
Level 1 Behaviors
(General Familiarity)
Lists and explains the roles of major financial reports.
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Level 2 Behaviors
(Light Experience)
Collects and analyzes financial data to evaluate an organization's financial performance.
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Level 3 Behaviors
(Moderate Experience)
Presents financial reports that contain relevant business performance to financial and non-financial employees.
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Level 4 Behaviors
(Extensive Experience)
Forecasts the financial impact of business decisions to determine our business's financial results.
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Level 5 Behaviors
(Mastery)
Monitors our business's overall performance and adjusts the allocation of finances based on progress against goals.
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Summary of IT Contracts Manager skills and competencies
There are 0 hard skills for IT Contracts Manager.
8 general skills for IT Contracts Manager, Software Administration, Software as a Service (SaaS), Software Asset Management, etc.
12 soft skills for IT Contracts Manager, Business Acumen, Financial Acumen, Budgeting, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a IT Contracts Manager, he or she needs to be proficient in Business Acumen, be skilled in Financial Acumen, and be proficient in Budgeting.